Payment Policy
Payment Policy
1. Payment Methods
We accept the following payment methods:
- PayPal: A secure and trusted online payment platform.
- Wise (formerly TransferWise): A reliable service for international bank transfers.
2. Payment Process
- Customers can choose their preferred payment method during checkout.
- Ensure that all payment information provided is accurate to avoid delays.
3. PayPal Payments
- Payments via PayPal are processed instantly.
- Customers may use their PayPal balance, linked bank accounts, or credit/debit cards.
- PayPal Buyer Protection applies as per PayPal’s terms and conditions.
4. Wise Payments
- Payments through Wise are ideal for international transactions.
- Customers will receive Wise account details (email or bank account) for completing the transfer.
- Once the payment is confirmed, services will be activated within 24-48 hours.
5. Payment Confirmation
- After successful payment, a confirmation email will be sent with your order details.
- If you do not receive confirmation, contact our support team immediately with proof of payment.
6. Refunds
- Refunds are subject to our refund policy, which specifies eligibility and conditions.
- PayPal refunds may take 3-5 business days to process.
- Wise refunds depend on Wise’s processing times and may vary.
7. Currency and Fees
- All transactions are processed in Your Currency.
- Customers are responsible for any transaction or conversion fees applied by PayPal or Wise.
8. Support
For any payment-related inquiries, please contact our support team at support@ultim4k.com.